Privacy Policy & Disclaimer
Please read our privacy policy towards the landlords and the tenants as well.
Privacy Statement
Adelaide PM and its affiliated companies (collectively referred to as “Adelaide PM”, ÄDL PM“we”, “us” or “our”) are committed to respecting and safeguarding the privacy of your personal information. We comply with the Privacy Act 1988 (Cth) and adhere to the principles set out in the Australian Privacy Principles (APPs).
This Privacy Statement outlines how we handle personal information collected via our website and other communications. It applies to all visitors to our site, clients, and individuals who engage with our services.
Consent and Collection of Personal Information
By providing your personal details to Adelaide PM, you consent to the collection, use, and storage of that information in accordance with this Privacy Statement and our full Privacy Policy.
We collect your personal information when it is:
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Provided directly by you (e.g. through forms, phone calls, or emails)
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Collected through your use of our website and services
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Reasonably necessary for the delivery of property-related services
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Required by law or regulation
Examples of personal information we may collect include your name, address, contact details, date of birth, occupation, and other information relevant to our property services.
Use of Personal Information
We use personal information to:
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Provide property management, leasing, and real estate services
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Respond to your enquiries or feedback
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Process applications or service requests
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Deliver marketing communications, where consent has been provided
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Comply with legal and regulatory obligations
Disclosure of Personal Information
Your information may be shared with trusted third parties such as:
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Contractors, service providers, and business partners (e.g. IT support, payment processors, tradespeople)
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Legal, financial, or professional advisors
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Government agencies or regulators when legally required
In some cases, data may be stored or processed by service providers located outside of Australia. We take reasonable steps to ensure overseas recipients handle your information in accordance with Australian privacy laws.
Website and Cookies
When you visit our website, we may use cookies and similar technologies to enhance your browsing experience and collect non-identifiable data. This may include IP address, device information, and browsing patterns. Cookies do not collect personal information and can be disabled through your browser settings.
Security
Adelaide PM takes reasonable precautions to protect personal information from loss, misuse, and unauthorised access. However, as no internet-based transmission is fully secure, we cannot guarantee the security of data transmitted online.
Access and Correction
You are entitled to request access to the personal information we hold about you. If you believe any details are incorrect, you may request a correction. We will respond to all requests in accordance with the Privacy Act.
Complaints
If you believe we have breached your privacy rights, please contact us directly. We will investigate the issue and respond in line with our internal complaints process.
Updates to This Statement
This Privacy Statement may be updated from time to time. The most current version will always be available on our website.
Contact Us
For further information about our privacy practices or to request access to your information, please contact us via the contact form on our website or through the details provided on our contact page.